Technically speaking, you can’t really go about creating an EMR in Salesforce. In other words, there is no Salesforce based EMR. Salesforce is a cloud-based software solutions company that builds and provides Customer Relationship Management solutions. These CRM solutions enable a more enhanced patient experience because of more engagement and better communication with patients. A Salesforce EHR integration helps by pulling all the data into one place which brings a more consolidated view of the patient for the care providers and makes for an easier, more connected healthcare journey.
Even though they’re technically not EMR systems, Salesforce Health Cloud takes the best of its CRM solution and combines it with healthcare’s best practices into one unified platform so that healthcare organizations and hospitals can have a more organized and centralized system for better operations management. Then, when integrated with EMR’s, it is truly possible to gain from a unified and comprehensive view of patient journeys and hence help enhance the patient experience.
Health Level Seven (HL7) is a set of standards used for the safe and secure exchange of Protected Health Information especially in the case of Electronic Health Records. A Salesforce Health Cloud integration enables you to parse your EHR data, which is transmitted via HL7 messages, and then store it in your Salesforce Health Cloud system.