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Resource Augmentation In Healthcare: Pros & Cons

Posted in Healthcare Software

Last Updated | August 24, 2022

What Is Resource Augmentation In Healthcare And Why Is It Important?

With high-quality temporary labor or contractors with the proper talents, resource augmentation boosts an organization’s talent capacity. These hourly-paid short-term contracts are typically filled with the help of a staffing agency or an online talent portal. It was first used to address rapid technological expansion by the IT industry and tech sector verticals.

Resource augmentation has spread beyond these industries throughout time, growing in tandem with the global staffing business, particularly in healthcare. According to a market report by Staffing Sector Analysts, the worldwide staffing industry, one of the leading suppliers of resource augmentation, produced $500 billion in 2019. These resources are extremely useful in the healthcare business in a variety of fields connected to telehealthcare and telemedicine. For example, institutes that employ these augmentations are aware of ‘how to set up a patient portal?’ or laboratory data management really well.

Part of the reason for this market expansion is that resource augmentation is now used in almost every industry as a cost-effective approach to meet short-term employment needs. Resource augmentation, for example, is a creative technique for marketing directors and managers to temporarily increase the manufacturing capability of their current workforce for a new marketing campaign, product launch, or rebranding endeavor.

Different employment strategies, such as traditional outsourcing and managed services, compete with resource augmentation. It’s critical to recognize the distinction. Contract labor is paid based on outputs and particular results rather than by the hour in both traditional techniques and managed services. Your organization is much less engaged in the everyday execution of the required deliverables when you use outsourcing services.

Filling temporary gaps with more resources is frequently a successful approach. For a myriad of purposes, additional personnel may be needed. For example, if a Healthcare App Development Services company needs to get a new app to market quickly but has a skills gap in its current staff, resource augmentation might be the best option. Alternatively, you may only require a temporary increase in headcount to deal with job overload. The addition of nurses to an existing team for a short period of time to aid with surges in patient volume or medical diagnostic solutions linked to their IT needs is an example of resource augmentation in the healthcare business.

Whilst resource augmentation functions well for many businesses, there are benefits and drawbacks to any organizational employment method. Understanding the benefits and drawbacks can help healthcare organizations choose the optimal staffing plan for their needs.

The Benefits Of Resource Augmentation In Healthcare

  • Reduction In HR Expenses

With the IT Resource augmentation approach in healthcare, you may delegate all HR-related responsibilities to your outsourcing healthcare resource augmentation provider, saving time and money while avoiding critical hiring errors. In fact, IT resource augmentation companies have their own HR systems in place to discover and recruit the best technical expert resources at the lowest possible cost.

  • Agile Resolution for Talent Shortages

A skills gap is a circumstance in which your present workforce’s skill set is insufficient to complete crucial project activities like new medical device integration. When a team lacks IT talent with specific abilities and skills, these gaps develop especially while integrating services like HL7 Integration Software, Epic Integration Services, Epic HL7 Integration Services, or Cerner HL7 Integration. It would be a greater setback for the entire healthcare institute or clinic getting integrated this software and services if they fall short on their technical staff.

In health-tech enterprises and initiatives, skill mismatches are common. Worse, they may result in greater expenses as a result of project setbacks and/or quality compromises.

  • Getting IT Specialists with Better Rates

Hiring IT specialists in remote regions, such as Eastern Europe or South America, is common in healthcare software development and resource augmentation. This method allows suppliers to keep costs low for their clients while also lowering organizational overhead. As you can see, this strategy can provide healthcare organizations and medical technology startups with significant financial benefits and flexibility.

This is conceivable because remote places may acquire tech expertise, even senior software developers, for a considerably lower hourly rate than the United States or Western Europe. This is an excellent resource for developing hypercompetitive software projects, especially when funds are limited.

  • Remote Talent Integration With The Current Team

Under the healthcare, IT resource augmentation paradigm, resources who are competent to join an existing team will smoothly integrate with your organization.

  • They will coordinate their work schedules with the rest of your staff in a smooth manner.
  • They have appropriate soft skills, such as a decent command of the English language, to effectively work with other team members.
  • They interact with your project managers and technical leads directly only if you permit.
  • They are completely committed to the project and will delve into commercial details and technical details as needed.
  • They are ready to communicate with your team and report on tasks in the manner that you require.
  • They adhere to all applicable cybersecurity and other business procedures.
  • No Additional Infrastructure Investments

Simply put, you won’t have to set up and manage a second workspace in your business, complete with laptop/desktop PCs and other equipment. Because augmented resources normally work from the vendor’s headquarters, you can save on all associated expenditures.

Types Of Resource Augmentation In Healthcare

Resource augmentation has grown into a large industry with many providers to meet the demands of varied clients. Among the most common are:

  • Traditional Resource Augmentation Providers

This type of firm is also known as a “commercial/generalist staffing provider.” Its main purpose is to supplement your team with non-critical project experience but not with personnel with specialized skill sets. If you’re the CEO of an IT product firm, for example, such staffing companies can help you find a qualified data entry professional.

  • Boutique Resource Augmentation Firms

Boutique staffing refers to tiny staffing firms that can fill even the most difficult positions in your organization, such as a senior architect. This type of vendor offers highly personalized services and places a premium on quality above quantity. That is why, on occasion, you will have to pay a fortune for their support.

  • Resource Augmentation Platforms

Resource augmentation services are provided by these platforms, which are sometimes known as “human clouds,” and they connect potential employees with companies. Gig and on-demand platforms are the two types. The primary distinction is that gig platforms do not guarantee professional employees, whereas on-demand platforms strive to deliver only curated, interviewed, and vetted people.

  • Recruitment Agencies

Recruitment agencies are employment firms that hire workers for the client’s important and non-critical tasks. If they locate a good candidate for a job, they are compensated. Recruitment firms, on the other hand, may not be able to discover you the ideal applicant. It arises because they frequently lack specialized knowledge in a certain field (such as IT) and choose unsuitable individuals.

Another option for attracting top personnel to your organization is to establish your own R&D center in an offshore country like Ukraine. In this manner, you’ll get your own development hub with all the necessary operational services.

How To Choose The Right Type Of Resource Augmentation For Your Needs

  • Determine which technical abilities and knowledge your augmented staff vendor will need to complete your healthcare project.
  • Look for IT Resource Augmentation firms on the leading platforms: Clutch, GoodFirms, and Google.s
  • Examine each firm’s project portfolios, website, and customer testimonials.
  • Conduct an extensive background investigation and have appropriate proof that you are dealing with qualified medical software developers.
  • Request testimonials from prior and/or current clients, as well as a proven track record of success in augmenting IT staffing for healthcare technology projects. At least, ensure their resources have a good understanding of HIPAA-backed project requirements.)
  • Describe the technological stack you’re searching for and the skill gaps you’d like to fill. All technical discussions should be led by a seasoned CTO who is capable of effectively managing the issue.
  • Form an acceptable framework for commercial cooperation based on your project’s legal requirements, including your prospective IT Resource augmentation provider’s NDA rules.
  • Make sure the vendor can provide sufficient resources to cover your time zone, language proficiency, and other requirements; coordinate your separate managerial techniques and styles to ensure you can develop a constructive cooperation model.

The Future Of Resource Augmentation In Healthcare

According to a 2019 industry assessment, the worldwide healthcare resource augmentation market is expected to reach $449.6 billion by 2023, growing at a 12.3% compound yearly growth rate. Market expansion will be fueled by the growing demand to reduce crucial errors, save operating costs, and provide better services.

Housekeeping, laundry services, food services, and even supply chain management are common resource augmentation support tasks in healthcare businesses. However, in order to save time, office space, and money, several of them have begun to resource augment more services. The healthcare resource augmentation industry today performs a wide range of tasks, including data input, medical claims processing, and medical billing. Wer have some suggestion on hiring best healthcare IT companies.

We’ve compiled a list of operations for which healthcare companies should explore resource augmentation, as well as the benefits they’ll get if they do.

  • Better hr services
  • Efficient payroll management
  • It integration
  • Effective data collection and analysis
  • Error-free medical billing
  • Medical claims processing
  • Data entry services
  • Clinical and patient care services
  • Hospital infrastructure management
The Pros Of Resource Augmentation In Healthcare

Resource augmentation is a flexible and innovative way to add resources to an existing team in order to increase short-term capacity. It also gives a quick option to bring in expertise to cover a skill set shortage without committing to a long-term job. However, there are other benefits, such as keeping in-house teams focused on production and deliverables rather than worrying about new personnel with greater expertise taking their place.

The advantages of choosing resource augmentation are numerous and persuasive for many healthcare institutions and practitioners, including those listed below. For example, if they are short on staff for How to Create EMR Software, they may easily outsource people with the necessary capabilities at the appropriate moment.

  • Expertise

When a project necessitates a skill set that your present organization lacks, resource augmentation can be a great answer. It’s especially useful if the abilities you’re looking for aren’t going to be needed for a long time.

  • Quick Scale Personnel

The ability to quickly and efficiently increase resources in any direction on demand is a key benefit as we traverse the uncharted waters of a global epidemic. Resource augmentation allows a company to add resources when and where they are needed, as well as to quickly scale down as necessary with less impact on direct employees..

  • Staffing Flexibility

In general, resource augmentation makes it easier to swiftly and efficiently add to an existing team. Once a staffing agency or an online talent platform provider has a good understanding of a company’s needs, they can select contractors from a pool of candidates and place the best ones. It’s also easier to replace people who are a bad fit for the position or the firm, or who are underperforming, thanks to resource augmentation.

  • Training Costs Reduction

Onboarding new direct hires take time and resources from the company. One of the goals of resource augmentation is to augment the present workforce as seamlessly as feasible. Rather than onboarding and assimilating new personnel, the idea is to supplement full-time staff with people who have diverse abilities for a limited time.

  • Internal Acceptance

Let’s face it: when a new permanent hire joins the team, employees may feel threatened, especially if they have a sought-after skill set that suits the project or program’s current demands. This worry can be alleviated by using resource augmentation, which adds talent on a temporary basis.

  • Savings In Overhead

Employees with a full complement of benefits are projected to cost 1.25 to 1.4 times their income, depending on a variety of factors. A corporation can avoid certain long-term costs and overhead by hiring a temporary resource through Resource Augmentation.

  • Trial Basis Engagement

When a short-term project turns into a long-term program, it makes sense to hire a new employee with the relevant skill set. Companies can use resource augmentation to try out possible team members in the workplace to see whether there is enough demand to justify hiring an employee and to see if they are a good match before giving a permanent position.

The Cons Of Resource Augmentation In Healthcare

Resource augmentation, as appealing as it sounds, isn’t ideal in every situation. When compared to standardized processes designed for direct hires, resource augmentation necessitates changes and additions to internal processes and technologies. Furthermore, when Resource Augmentation becomes the go-to model for longer-term initiatives, concerns might occur, such as higher costs and risk when a service level commitment is not clearly established.

  • Management And Supervision

Any increase in a team’s size and resources necessitates management and procedures. Temporary workers added through Resource Augmentation are included in this category.

  • Bringing In Freelancers

Onboarding Resource augmentation takes less time and work than onboarding recruited staff, but it isn’t completely absent, and some level of involvement may be required.

  • No Institutional Knowledge

Some initiatives necessitate a level of historical knowledge that can only be acquired by existing staff. Depending on the project, someone fresh may need to be trained and scaled up.

  • Higher Long-Term Labor Costs

When you use resource augmentation, the placement agency gets compensated and the talent gets paid. As a result, resource augmentation contractors may end up costing more in the long run than permanent employees doing the same job function. In the short run, the lower hiring/firing costs may be enough to balance the higher labor costs.

What Are The Implementation Challenges Of Resource Augmentation In Healthcare?
  • Conflict and Expectations

When firms invest in resource augmentation, conflicting and confusing expectations are very prevalent, simply because the primary team and the augmented employees have different ideas about what the end product should look like. This might result in missed deadlines, more costs, additional time commitments, and undesirable confrontations.

  • Poor Communication

Effective communication is a critical component of any new practice’s success in a company. It’s especially important to have effective communication when working with offshore personnel because the implications of bad communication can be disastrous.

  • Compromise on Service Quality

The inability of the workforce to fulfill the company’s requirements is one of the most significant issues that firms encounter when investing in resource augmentation. Poor service quality can result in missed deadlines, faulty code, project delays, and other issues.

  • Incoherent Knowledge Transfer

At every level of the project, knowledge transfer is an important step to take. It is critical to guarantee that smooth knowledge transfer occurs at all stages of the project, whether it be the planning phase or the execution phase. However, as the size of the team grows, the process of effective knowledge transfer becomes more time-consuming. As a result, there is a greater danger of organizational waste and incoherent information transfer.

  • Threats to Security

Security is a big concern because resource augmentation entails employing a third party and integrating them into internal operations. Clients’ and projects’ security and privacy are vital and must not be jeopardized.

Examples Of How Resource Augmentation Can Be Used In Healthcare

  • Project managers can use resource augmentation to get extra help when they’re short on resources.
  • Resource augmentation lowers the expenses of employing and training new personnel, even if they are only needed on a temporary or on-call basis.
  • Regardless of full-time personnel needs, project managers may ensure they always have a fully operational workforce.
  • Resource augmentation allows firms to adjust to rapid changes in project management with a wide range of flexibility.
  • Projects will be completed on time, if not ahead of schedule, allowing the company to move on to the next job right away.
  • Resource augmentation services make project management more streamlined and reliable, giving organizations the edge they need to grow and flourish.

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FAQ About Resource Augmentation In Healthcare :

How can we overcome the cons of resource augmentation in healthcare to improve patient care overall?

To overcome the cons of the resource augmentation in healthcare to improve overall patient care all you need to take of are two things that are listed below;

  • Knowing your needs will give you better results
  • Testing and learning from your talent

How to choose the right type of resource augmentation for your hospital or clinic?

New employees are like a breath of fresh air for any business. They contribute skills, experience, and knowledge to help you expand your business. Many firms choose to work with a reputable resource augmentation company to alleviate the stress of screening new employees because the resource augmentation company does it all for them.

As a result, your organization may concentrate only on its business goals, while the resource augmentation partner takes care of the IT staffing.

When looking for a company to help you with IT staffing, keep the following in mind:

  • Resource requirements
  • Hiring techniques
  • Knowledge of the market
  • Transparency
  • Add-on services

What are the perspectives on the future of resource augmentation in healthcare?

Healthcare requires knowledgeable and dependable people to manage specialized operations in order to fulfill quickly changing business objectives and customer expectations. Projects can be delayed, brand reputation harmed, and ROI suffers as a result of a lack of qualified employees. HR might also be put under a lot of stress when it comes to finding and onboarding the proper people. Resource augmentation is a solution to this problem that can also help you succeed by streamlining your healthcare organization’s processes.

  • Cost-effectiveness
  • Scalability
  • Skilled staff
  • More control and visibility
  • Easy operational management
  • Addition of more new perspective

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